Travel documents & Preparation
- The right travel documents for your children
- Useful tips for travelling with your kids
Travel documents for your children
Much like their adult counterparts, babies and small children need a valid passport or ID to travel. Apply for them well ahead of your planned departure date. When booking your trip, always check with your travel agent or check the conditions yourself on http://diplomatie.belgium.be/nl/ or the website of your country’s Ministry of Foreign Affairs.
The Kids-ID is the electronic identity card for Belgian children under the age of 12. With a Kids-ID, children under the age of 12 can travel within the European Union and to a few other countries.
Don’t wait too long to apply for a Kids-ID, because making one takes about 3 weeks. In busy periods the production time may even be longer, so you best request your child’s kids-ID well in time, preferably a month prior to your departure date. You’ll thank yourself later.
Forgot about the Kids-ID? There’s an express procedure to speed things up, but it is far more expensive.
Travelling with kids: useful tips
Your baby’s health
Before starting on a long flight or a trip to an exotic destination with your babies or toddlers, stop by your GP or paediatrician.
They can give you all necessary advice concerning your baby’s health, medicine or vaccinations. Make sure to keep inoculation and vaccination certificates as well as medication and the instructions of use in your hand luggage.
What to bring in your hand luggage?
When travelling with babies or small children you had best put the following items in your hand luggage:
- a comforter and your child’s favourite cuddly toy
- a blanket and a pair of socks (it can become a bit cold in the cabin)
- toys or a colouring book and crayons
- nappies and wipes
- an extra set of clothes and a plastic bag for the dirty laundry
- a sufficient quantity of baby food for the duration of the flight and any delays
- special ear plugs, chewing gum or candy to avoid ear pain due to changes in air pressure when taking off or landing
Use the online check-in service
Reserve your seats on the plane by using the online check-in service! You can do so as from 24 hours prior to your scheduled departure time. This will save you a lot of unnecessary stress if you travel with small children.
Another thing to pay attention to: the number of babies that is accepted on the same flight may be limited. Check with your travel agent or airline.
Book your parking space in advance
Last but not least: it’s a good idea to book your parking space in advance when travelling with children. Pick one in the car parks opposite the terminal, so you’re only a few steps away from where you need to be.
- Directions for children who travel alone
Children up to 12 years of age are not allowed to travel unaccompanied. However, as of the age of 5, children can travel as an unaccompanied minor.
Paid supervision services
If you are unable to accompany your child on its flight, the airline will take good care of him or her throughout the journey. This is a paid service for which you should make reservations when you book the ticket. Not all airlines provide this service, so check beforehand!
Your child should be taken to Brussels Airport by a parent or guardian and similarly collected at the other end. During their flight, your child will be in good hands under the permanent supervision of airport personnel and cabin crew.
For obvious reasons, rigorous procedures apply, including a thorough identity control.
Babies and small children at the airport
- Off to a smooth start with your children
Kids Corner Pier A
Exclusively for kids in the summer of 2019
Brussels Airport is opening a brand new “Play&Care Kids’ Corner” for children up to six this summer. The new Kids’ Corner in Pier A will be available free of charge from 20 June to the end of August.
Let the kids let their hair down before the flight! They can have loads of fun with various games and gaming consoles in the Kids’ Corner. Looking for a quiet space? Then head for the baby care unit, where you can breastfeed your little darling, change nappies, warm up the baby’s food, or have him or her take a nap in the playpen.
The flight information display will tell you when to head for your gate. You can also use the free WiFi and free app, and opt to receive notifications.
Located in Pier A, the Kids’ Corner will be open round the clock. Walk past Tintin’s rocket and you will find the play corner on your left-hand side. Time to play!
Other play areas
Let’s be honest: sitting still for hours on end doesn’t agree with children. That’s why at Brussels Airport we provide play areas at several places in the terminal and piers where kids can get rid of their excess energy before boarding. You will find the play areas near gate A57 and near gate B40.
But don’t forget to keep an eye on our tiny friends: never let your children play on the escalators or walkalators. They might get their fingers stuck.
Babies and small children at the airport
Travelling with babies and small children can be quite the adventure. Here’s everything you need to know in order to avoid unnecessary stress.
Free baggage trolleys
Baggage trolleys are available free of charge. You can find them in the car parks opposite the terminal and in the baggage reclaim hall.
If you’re travelling alone with your children and would like some help transporting your luggage, you can always call upon the services of the Axxicom porter service.
A smooth security screening
As you know, the presence of liquids & gel in your hand luggage is strictly limited. However, you are allowed to bring sufficient baby food for the duration of the flight. Baby food should be presented separately for screening.
Small, foldable baby carriages and strollers can usually be taken up to the gate. At the security checkpoint these have to be screened separately so you will have to take your baby or toddler out of the carriage or stroller.
Brussels Airport pays special attention to families with children. To make your passage through screening as smooth and pleasant as possible, dedicated Family Lanes are opened during the school holidays. The pace in these security lanes is adapted to children and the staff can provide extra assistance with baby carriages and strollers or baby food.
Children’s toilets and nappy changing facilities
Most toilet facilities at the airport provide a separate room for changing your baby’s nappy.
Food and drinks for children
Did you bring your own baby food to the airport? You can have it heated in all restaurants at the airport. Our staff are happy to be of assistance. Microwave ovens are available in most of the airport restaurants.
Children’s meals are available in the self-service restaurant Belgorama, the Italian restaurant Amo and in Panos in Pier A, Sapore and Panos in the departures hall and Hi! Brussels in the arrivals hall.
Shop for toys
Looking for a last-minute surprise like a toy or a book to take on board? You’ll find what you need in The Gift Box in the shopping area leading to gates A and in The Gift Box in the shopping area leading to gates B.
- Special assistance: Practical information
- Assistance dogs
Passengers with reduced mobility
At Brussels Airport, we aim to help our passengers with reduced mobility (PRM) in the best way possible, tailored to their needs.
Special assistance: practical info
The PRM service at the airport is provided in conformity with Regulation (EC) No 1107/2006 of the Parliament and of the Council of 5 July 2006 concerning the rights of disabled persons and persons with reduced mobility when travelling by air.
Passengers with reduced mobility who travel alone may apply for special assistance to help them move about the airport. In this case, assistance provider Axxicom Airport Caddy will see to it that you’re brought to the gate in a wheelchair.
Don’t forget to request this service at least 48 hours in advance of your scheduled departure time through your airline or travel agent.
After checking in your luggage, you can go to the Special Assistance reception desk for further assistance. You can find the desk in the departures hall, near check-in row 1 next to Travelex.
Security and wheelchairs
The general security rules also apply to PRM passengers. At the Special Assistance reception desk, you can prepare for the security check at your own pace. An assistant will guide you through the screening process and take you straight to the gate or to a waiting room, depending on the timing.
Our team as well as the cabin crew can help you board the plane. Please let them know what you prefer.
Also inform your travel agent or airline in advance if you bring and use your own collapsible or powered wheelchair. Please ask them about special arrangements or any rules that may apply. This is also important for the airport of destination.
Passengers with reduced mobility who travel accompanied can borrow a wheelchair from the Special Assistance desk. You may leave the wheelchair at the gate.
Help points with intercom
If you are in need of special assistance but can’t get to the Special Assistance desk in the departures hall yourself, there are several PRM Help Points with intercom at the airport. You can find them in the following locations:
- Parkings: parking P3 Holiday, level 2 (departures)
- Drop-off zone: next to the ticket machine, near the 4 parking spaces for the disabled
- Busstation: at platform C
- Trein: near the elevators
Parking spaces for the disabled
If you travel to the airport in your own car, you can leave it in one of the car parks while you’re away. Every car park has dedicated parking spaces marked with the customary disabled parking only sign.
These spaces are located as closely as possible to the exits of the car parks. Don’t forget to display your official disabled parking permit!
Assistance dogs and guide dogs for the blind
As a general rule, dogs are not allowed in the airport terminal building. For assistance dogs we gladly make an exception: they are welcome to Brussels Airport.
If you want to know if your dog is allowed in the cabin of a particular flight, please check with your travel agent or airline beforehand.
- What’s the best way to travel with pets?
How to travel with pets
Can you bring your best friend along for the trip? Sure! But of course, there are a few rules you must follow. Since 2004, all EU Member States apply the same rules for travelling with pet animals.
Generally speaking, animals up to 5 kg (travel cage included) can travel in the cabin provided they are carried in an approved cage. Larger animals may travel as registered baggage.
The number of animals on board is limited. Always check with your airline.
Guide dogs for the blind and assistance dogs are allowed at the airport. They are also allowed on board if the airline was notified in advance. For some animals a certificate is needed, so be sure to check with your veterinarian.